Planet Neon Reviews
Planet Neon Customer Reviews (11)
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About Planetneon.co.uk Prices and Cost?
Planetneon.co.uk is a company that specializes in creating neon signs. The prices of their products can vary depending on the complexity and size of the design. They offer both off-the-shelf and bespoke designs. Customers have mentioned that the prices for off-the-shelf neons are good. However, some customers have experienced difficulties and additional costs when opting for bespoke designs. The company also offers services such as rush jobs for an additional cost. Despite some negative reviews regarding late deliveries and customer service, many customers have praised the quality of the neon signs and the overall value for the price. Please note that for the most accurate and up-to-date pricing, it's best to check the official website or contact the company directly.
About Planetneon.co.uk Popular Products and Services?
Planet Neon is a London-based company specializing in hand-made, custom LED neon signs. The company offers a wide range of colors and sizes to fit specific needs. The goal is to provide the highest quality products that will transform any space. All of the Neon Signs and Back Lit Signs are Handmade right in London, U.K. The company offers friendly customer support and can be reached via email or live chat. They offer free U.K. Delivery on all orders over £25 and Free Worldwide Delivery on all orders over £150. The company also offers a fast-tracked delivery service. They have an exclusive assortment from the Inspirational LED neon sign collection which caters to diverse tastes and spaces. They also offer Online Custom Backlit Neon Sign Editor. The Backlit Neon Sign is a perfect addition to any home or office space. The company creates high-quality LED Neon Signs to enhance any space. They offer a variety of fonts, colours, and sizes for their Custom Neon Signs. The company has received positive reviews for their products and customer service. The company's contact number is +44 (0)2081506610 and they can be reached via email at sales@planetneon.co.uk.
Planetneon.co.uk Return Policy?
Planetneon.co.uk has a specific Return Policy and Shipping Policy.
For returns, any unused ready-made products in their original condition can be returned within 30 days of delivery if the item is no longer required or needed. However, notification must be made within 5 days of receiving the order. It's important to note that custom signs are not considered a ready-made product and are not eligible for return due to their personalised nature.
Regarding shipping, Planetneon.co.uk offers 2 - 7 Day Worldwide Delivery. Shipping costs in the UK using standard delivery are free of charge. Faster UK delivery comes with 3 options: speedy delivery at £29.99, express delivery at £39.99, and rush delivery at £49.99. International shipping costs depend on the country of delivery, starting from standard international delivery at £29.99. They also offer Free U.K. Delivery on all orders over £25 and Free Worldwide Delivery on all orders over £150.
Please visit the Planetneon.co.uk website for more detailed information.
How can I contact Planetneon.co.uk?
Planetneon.co.uk can be contacted through various methods. The company is based in London and their physical address is Unit 4, Avocent, Trinity Park, London. They can be reached by phone at the number 020 8150 6610. For email inquiries, the customer care team can be contacted at sales@planetneon.co.uk. Additionally, they offer live chat support on their website. Please note that these details are subject to change and it's always a good idea to check the official website for the most current contact information.
What payment methods does Planetneon.co.uk accept?
Planetneon.co.uk accepts payments through payment cards and PayPal. Refunds, if applicable, are also processed to the same payment method used at the time of the order. Please note that the processing of refunds usually takes between 3 to 5 working days after the receipt of the returned products. If the returned product has been handled less than acceptable, such as damage to the product or missing parts, the total refund amount may be reduced. It's always a good idea to check the website for the most up-to-date information.